Technical Consultation within 24 Hours

Submit drawings, nameplate data, operating conditions or failure photos and receive an engineering answer within 24 hours on working days. The consultation covers equivalent model replacement, gear ratio and torque verification, abnormal noise and vibration diagnosis, bearing and seal selection, lubricant recommendation, protection class advice and controller parameter tuning. Where a physical check is needed, we arrange sample testing or a returned-unit analysis and issue a written conclusion.